MiniBrew Support Team

If you have any questions, you can send an email to hello@minibrew.io

MiniBrew Support Team

Available from Monday to Friday

Minibrew Help Center

Your Brewmaster's Guide: Explore the MiniBrew Help Center for expert advice, troubleshooting tips, and step-by-step instructions. Get the most out of your MiniBrew experience with our support resources

MiniBrew Help Center

The MiniBrew GEN 3 is now available! Several customers have received their products from December 2023,to March 2024. Deliveres will continue in April 2024. If you place an order now, you can expect to receive your product in April.

📦 - When do you deliver GEN 3?

We ship to countries within the European Union (EU), the European Economic Area (EEA), this includes UK, Swiss and Norway and offer full services, such as verified certification by TUV and 7 days support and repair service. 

We ship to few countries outside the EU such as Australia, Canada, USA, Hong Kong, Japan, Singapore with limited service (eu support hours, self repair option and local import tax required).

Exobrew, our partner overseas accept pre-orders in USA. Delivery planned in 2024.

🌎 - Where do you ship?

Thank you for your interest in MiniBrew products. We would be happy to explain the differences between our GEN 1/2 and GEN 3 products to help you make an informed decision. Please check the following help center article.

🍺 What's the difference between GEN 1,23?

To add the additional free months to your subscription, please create a subscription using the following link.

After your first paid month following the free trial, our support team can apply the free months to your account. Please select the monthly subscription option, as we can only add free months to monthly plans. 

For more information, you can refer to this help center article or leave your email in this chat for further assistance.

🗓️ How do I get free Pro-Membership months?

Check the status of your placed order and  stay updated on its progress.

🍺 Which product is right for me?

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