Depending on the network connectivity and your brew there is a chance that your previous session might not be marked as completed. This does not happen often, however, if you have experienced this, please use live chat at minibrew.io or email MiniBre

<p><span style="font-family: Inter;">Depending on the network connectivity and your brew there is a chance that your previous session might not be marked as completed.&#xA0;</span></p><p dir="ltr" id="isPasted"><span style="font-family: Inter;">This does not happen often, however, if you have experienced this, please use live chat at minibrew.io or email MiniBrew Support at <a data-fr-linked="true" href="mailto:hello@minibrew.io">hello@minibrew.io</a> with the following information.</span></p><ul><li dir="ltr" style="font-family: Inter; font-size: 16px;">User name email</li><li dir="ltr" style="font-family: Inter; font-size: 16px;">Base and Keg ID</li><li id="isPasted" style="font-family: Inter; font-size: 16px;">Last brewing step</li><li id="isPasted" style="font-family: Inter; font-size: 16px;">Phone number</li><li id="isPasted" style="font-family: Inter; font-size: 16px;">Best moment to contact you</li></ul>

The Cleaning Doesn't Start?

When instructions don't pop up or you prefer to clean earlier - check 3 steps to get it done!!!. Note: Do not use tablets containing glass cleaners or rinsing aids. This will influence the flavour of your next beer recipe.

<p>When instructions don&apos;t pop up or you prefer to clean earlier - check 3 steps to get it done!!!</p><h2 id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; scroll-margin-top: 84px; font-family: Slack-Larsseit, Slack-Circular-Pro, appleLogo, sans-serif; font-weight: 700; font-size: 22px; line-height: 27px; font-feature-settings: &quot;pnum&quot;, &quot;lnum&quot;, &quot;kern&quot; 0; color: rgb(29, 28, 29); padding-bottom: 10px; margin-bottom: 20px; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(221, 221, 221);">1. Pre-set cleaning stage</h2><p><img src="https://attachments.gorgias.help/m8ejp/hc/jlqz/minibrew%20cleaning%20keg-3405fe47-75b9-4d8a-a000-a93543c157a7.jpg" style="width: 691px;" class="fr-fic fr-dib"></p><div style="font-size: 16px; box-sizing: inherit; border: 1px solid rgb(221, 221, 221); box-shadow: rgba(0, 0, 0, 0.14) 0px 1px 5px 0px; border-radius: 6px; -webkit-background-clip: padding-box; background-clip: padding-box; max-width: 100%; padding: 22px 25px 25px; caret-color: rgb(69, 66, 69); color: rgb(69, 66, 69); font-family: Slack-Circular-Pro, appleLogo, sans-serif;"><ol style="box-sizing: inherit; padding-inline-start: 32px; padding-left: 0px; margin-bottom: 4px; counter-reset: list 0; list-style-type: none;"><li style="box-sizing: inherit; font-family: Inter; line-height: 24px; margin-block-end: 8px; margin-bottom: 10px; text-indent: -40px; margin-left: 40px; counter-increment: list 1; font-size: 16px;">1. &#xA0; Put the Smart Keg on the Keg stand</li><li style="box-sizing: inherit; font-family: Inter; line-height: 24px; margin-block-end: 8px; margin-bottom: 10px; text-indent: -40px; margin-left: 40px; counter-increment: list 1; font-size: 16px;">2. &#xA0;<span style="color: rgb(60, 64, 67); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Put a dishwasher tablet in your Smart Keg and fill with hot water to the brim.&#xA0;</span></li></ol></div><p dir="ltr" style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><br></p><p><span style="font-size: 16px; font-family: Inter; color: rgb(60, 64, 67); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap; background-color: rgb(247, 218, 100);">Note: Do not use tablets containing glass cleaners or rinsing aids. This will influence the flavour of your next&#xA0;beer recipe</span></p><h2 id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; scroll-margin-top: 84px; font-family: Slack-Larsseit, Slack-Circular-Pro, appleLogo, sans-serif; font-weight: 700; font-size: 22px; line-height: 27px; font-feature-settings: &quot;pnum&quot;, &quot;lnum&quot;, &quot;kern&quot; 0; color: rgb(29, 28, 29); padding-bottom: 10px; margin-bottom: 20px; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(221, 221, 221);">2. Soak stage</h2><p><img src="https://attachments.gorgias.help/m8ejp/hc/jlqz/minibrew%20soaking%20keg-4aa86393-ce99-43c1-a970-14c3d8ed9930.png" style="width: 690px;" class="fr-fic fr-dib"></p><div style="font-size: 16px; box-sizing: inherit; border: 1px solid rgb(221, 221, 221); box-shadow: rgba(0, 0, 0, 0.14) 0px 1px 5px 0px; border-radius: 6px; -webkit-background-clip: padding-box; background-clip: padding-box; max-width: 100%; padding: 22px 25px 25px; caret-color: rgb(69, 66, 69); color: rgb(69, 66, 69); font-family: Slack-Circular-Pro, appleLogo, sans-serif;"><ol style="box-sizing: inherit; padding-inline-start: 32px; padding-left: 0px; margin-bottom: 4px; counter-reset: list 0; list-style-type: none;"><li style="box-sizing: inherit; font-family: Inter; line-height: 24px; margin-block-end: 8px; margin-bottom: 10px; text-indent: -40px; margin-left: 40px; counter-increment: list 1; font-size: 16px;">1. &#xA0; Let the Smart Keg sit for a minimum of 2 -24 hours&#xA0;</li><li style="box-sizing: inherit; font-family: Inter; line-height: 24px; margin-block-end: 8px; margin-bottom: 10px; text-indent: -40px; margin-left: 40px; counter-increment: list 1; font-size: 16px;">2. &#xA0;You can add the tap line inside to soak too<span style="color: rgb(60, 64, 67); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">.&#xA0;</span></li></ol></div><p><br></p><h2 id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; scroll-margin-top: 84px; font-family: Slack-Larsseit, Slack-Circular-Pro, appleLogo, sans-serif; font-weight: 700; font-size: 22px; line-height: 27px; font-feature-settings: &quot;pnum&quot;, &quot;lnum&quot;, &quot;kern&quot; 0; color: rgb(29, 28, 29); padding-bottom: 10px; margin-bottom: 20px; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(221, 221, 221);">3. Scrub stage</h2><p><img src="https://attachments.gorgias.help/m8ejp/hc/jlqz/minibrew%20scrub%20keg-800b8f91-5c70-4707-83b3-294397127851.png" style="width: 683px;" class="fr-fic fr-dib"></p><div id="isPasted" style="font-size: 16px; box-sizing: inherit; border: 1px solid rgb(221, 221, 221); box-shadow: rgba(0, 0, 0, 0.14) 0px 1px 5px 0px; border-radius: 6px; -webkit-background-clip: padding-box; background-clip: padding-box; max-width: 100%; padding: 22px 25px 25px; caret-color: rgb(69, 66, 69); color: rgb(69, 66, 69); font-family: Slack-Circular-Pro, appleLogo, sans-serif;"><ol style="box-sizing: inherit; padding-inline-start: 32px; padding-left: 0px; margin-bottom: 4px; counter-reset: list 0; list-style-type: none;"><li style="box-sizing: inherit; font-family: Inter; line-height: 24px; margin-block-end: 8px; margin-bottom: 10px; text-indent: -40px; margin-left: 40px; counter-increment: list 1; font-size: 16px;">1. &#xA0; Scrub the upper are of the Smart Keg, especially inside, under the inner lip</li></ol></div><p><br></p><p><img src="https://attachments.gorgias.help/m8ejp/hc/jlqz/minibrew%20scrub%20bottom-f6250ab2-cbcb-42aa-9242-4cc76b5030d8.png" style="width: 685px;" class="fr-fic fr-dib"></p><div id="isPasted" style="font-size: 16px; box-sizing: inherit; border: 1px solid rgb(221, 221, 221); box-shadow: rgba(0, 0, 0, 0.14) 0px 1px 5px 0px; border-radius: 6px; -webkit-background-clip: padding-box; background-clip: padding-box; max-width: 100%; padding: 22px 25px 25px; caret-color: rgb(69, 66, 69); color: rgb(69, 66, 69); font-family: Slack-Circular-Pro, appleLogo, sans-serif;"><ol style="box-sizing: inherit; padding-inline-start: 32px; padding-left: 0px; margin-bottom: 4px; counter-reset: list 0; list-style-type: none;"><li style="box-sizing: inherit; font-family: Inter; line-height: 24px; margin-block-end: 8px; margin-bottom: 10px; text-indent: -40px; margin-left: 40px; counter-increment: list 1; font-size: 16px;">1. &#xA0; Scrub the bottom of the Smart keg. Make sure the ball valve (black and metal&#xA0;</li><li style="box-sizing: inherit; font-family: Inter; line-height: 24px; margin-block-end: 8px; margin-bottom: 10px; text-indent: -40px; margin-left: 40px; counter-increment: list 1; font-size: 16px;">&#xA0; &#xA0; &#xA0; ball is clean</li></ol></div>

How To Clean the Smart Keg?

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