Operation, Software & WiFi

How To Connect Device To WiFi?

MiniBrew is your go-to destination in the beer world, offering a connected device that opens doors. Either you use an automatic or manual setup. Once you've identified the correct network, a simple trick is to unplug your MiniBrew for a few seconds u

How Does My Beer Machine Get Software Updates?

During the setup process, you’ll connect your MiniBrew Beer Machine to WiFi to download the latest software update. After that, MiniBrew will automatically download and install new updates in the background.

Smart Keg won't update

Reporting Bugs on the MiniBrew App or Portal

At MiniBrew, we strive to provide our customers with the best possible experience through our innovative app and portal. However, we understand that despite our best efforts, bugs or technical issues may occasionally occur. If you encounter any bugs

Brewing instructions on portal / app

With our current software, you have the capability to view not only the current step in the brewing process but also the previous step and the next step. This grants you visibility into both the immediate past and the immediate future, ensuring that

Troubleshooting QR Code Issues

While QR codes are typically reliable and efficient, we understand that sometimes issues may arise. If you encounter difficulties with a QR code, please follow these steps for assistance:. Use Brewpack App or Brew Portal: Please note that Brewpack QR

Keg Lost Connection

It can happen that your connection is lost. There is nothing to worry as it is an easy fix. 1. Go to your profile. 2.  Walk through the step of the wifi-setup. This will push the machine into manually connection. 3. Connection is restored when you se

Remove Another Brewing Session

It's possible that you can't start your rinse or cleaning when the previous session is not proper closed. Please email our support team ([email protected]) with your base ID. The team can help you put the base into idle mode.

What's The Power Consumption Of A Machine?

At MiniBrew, we want you to have a clear understanding of the power consumption of our brewing system. Here's a breakdown to help you navigate the energy usage:. Base Station Power Usage:. Smart Keg Power Usage:. Understanding the cost. Based on the

What should I do if my MiniBrew device is experiencing a server-related connection issue?

If you encounter a 'Broker connection lost' message or any server-related connectivity issues with your MiniBrew device, rest assured that our technical support team is committed to addressing such problems promptly. Please share your Base Id and lea

How can I reset my kegs using the MiniBrew app?

To reset a keg that is 'lost in transition,' it might be necessary to provide the keg ID, and ensure the keg is turned on, as changes cannot be initiated remotely if the keg is offline. For additional guidance on resetting your kegs using the app, pa

What to do if the MiniBrew Base Station makes unusual noises during brewing?

If you notice strange or loud noises coming from your MiniBrew Base Station during brewing, it could indicate an issue with the device. Our technical support team is here to address these concerns promptly. To further diagnose the problem, we may req

What does the state "IDLE" means?

Status "Idle" means that the machine has been cleared from all previous sessions/actions (like cleaning, brewing etc.) and it is ready to start with a new action/session.

I'm having trouble finding Android App in the Play Store

We understand the confusion — and we're here to help!. As part of our recent updates, we’ve phased out the Android app. Most of our users prefer using the web platform, which offers a more stable and feature-rich experience — and it works perfectly o